Kodusport Klubi tingimused

Kodusport Klubi (the Club) is a free loyalty programme for regular customers of kodusport.ee. The Club is run by Inbloom Media OÜ (registry code 11952956; rental) and Gold Design OÜ (registry code 11113144; sales), address Tammiaugu tee 22, Tiskre küla, Harku vald, 76916. Contact: info@kodusport.ee, +372 5029914.

The Club terms supplement the Rental terms and the Sales terms. In case of conflict, the Rental terms, the Sales terms and the concluded contract prevail.

Club membership costs nothing and does not oblige the customer to buy or rent anything.

The customer becomes a Club member automatically and free of charge when creating an account on kodusport.ee or when placing the first order (rental or purchase). The starting level is Liige.

For membership we need an Estonian personal ID code from a private person and a registry code from a company.

Rental periods: only paid rental invoices count. Periods are consecutive if the gap between the end of one period and the start of the next is at most 1 day(s) and the last paid period ended no more than 5 days ago.

Purchases: paid shop orders count. Cancelled and fully returned orders do not count. For a partial return, the amount is reduced by the returned part.

The level is recalculated whenever a rental invoice or shop order is paid, and additionally once a day.

A substantial delay means paying a rental invoice more than 5 days after the due date.

Every 2th substantial delay (2th, 4th, 6th and so on) resets the count of consecutive rental periods: only periods that started after that delay count further. The number of delays is counted over the whole customer relationship and does not expire.

Resetting the count of rental periods does not by itself lower the level. The level is lowered only as described in section 7.

The discounted rental price is always rounded down to a whole euro.

The Club gives no discount on the shop goods themselves; the price of goods is the same for everyone.

Self pickup (collecting the goods from Tammiaugu tee 22) is free for all levels.

The benefit of a new level applies from the next rental payment and the next orders. Rent is paid 30 days in advance; an already paid period, paid invoices and placed orders are not changed retroactively. Example: if the level was reached thanks to an invoice paid on 10 September, the discounted price applies to the invoice paid on 10 October.

Purchase voucher: given automatically once when reaching a level - Hõbe 30 €, Kuld 50 €. Valid only for shop purchases (not for rental) and has no expiry date.

Birthday voucher: once per calendar year - Liige 15 €, Hõbe 25 €, Kuld 40 €. Created 7 days before the birthday and valid 30 days after the birthday. Given only to a private person with a verified Estonian personal ID code (the date of birth comes from the ID code) and only if the customer has no active rental contract at that moment. Companies do not receive a birthday voucher.

A voucher code has 10 characters. The code is single use and may also be used by a person to whom the customer gives the code. After use, the code expires.

If the voucher value is higher than the order total, the remainder expires: it is not carried over or refunded. A used voucher is not restored or compensated even if the order is cancelled or the customer withdraws from the contract; in that case the amount actually paid is refunded.

A voucher cannot be exchanged for cash.

For security we limit code entry: up to 10 attempts within 15 minutes from one IP address.

If more than 12 months have passed since the customer's last activity, the level drops by one step (Kuld - Hõbe, Hõbe - Liige). The level never drops below Liige.

Activity means the last paid rental invoice, the last paid shop order and the last date of a level change; the latest of these counts.

After a downgrade, the 12 month period starts again from the downgrade date.

No separate advance notice of a downgrade is sent. The customer can always see the current level and progress in their Konto.

The customer may leave the Club at any time by writing to info@kodusport.ee or calling +372 5029914. Staff marks the exit on the customer's card.

On leaving, the customer is counted at Liige level, Club discounts on rental and delivery end, no new vouchers are given and existing vouchers are no longer visible or usable.

Account deletion and data retention follow the Privacy policy. The account cannot be deleted while there is an active rental, a valid order, an unpaid invoice or an open shop order.

We send Club news and offers only with the customer's separate consent; consent can be withdrawn at any time on the Teavitused tab in Konto.

In Konto the customer sees their level, progress to the next level, and vouchers with their codes.

We may change the Club terms and rules. Each new version is published at kodusport.ee/klubitingimused together with its effective date. A change applies from the published effective date and does not affect already paid invoices or placed orders.

If the customer does not agree with a change, they may leave the Club under section 8.

We process Club data (level, total of purchases and rental periods, vouchers, ID code for the birthday voucher) as described in the Privacy policy.

The Club terms are drawn up in Estonian. Translations are informative; in case of conflict, the Estonian text prevails.

In case of a dispute, please contact us first (info@kodusport.ee). A consumer may also turn to the Consumer Disputes Committee (Tarbijavaidluste komisjon).